FAQ

Who is Mitch's Boutique?

Mitch is a fictional character that represents the desire to prosper by any means necessary. It is dedicated to all the hustlers, growers, and activists that paved the way for legalization, and are no longer here to enjoy the benefits with us. We believe that we must continue to raise the standards for consumers, operators, and lawmakers- to create a transparent understanding of this plant and develop a rich future for all generations to come. 

I'm a first timer, how does this work?

All you need is at a minimum a *government-issued identification and an address for delivery. You must be at least 21 years old or 18 years old with a valid medical card. We are currently CASH-ONLY at this time.   *Valid Passports are accepted 

I'm brand new what should I get?

If you are brand new to cannabis, check out our blog post on first-time ordering cannabis products. After you answer those short questions, give us a call and we are happy to guide you on this exciting journey!

Are you a storefront or delivery?

At the moment we are only a delivery service. We do not offer walk-in services, but we do offer in-house demos!  Besides who wants to drive out of their way to a dispensary, when you can have the dispensary come to your door……

Where do you deliver and what are the minimums?

We deliver to the entire Eastbay from 9 AM – 10 PM, everyday. 

We offer same day delivery if you live within these cities: 

 

  • Berkeley
  • Emeryville 
  • Alameda 
  • Oakland 
  • San Leandro
  • Hayward 
  • Castro Valley 
  • Union City
  •  Fremont

 

If you live outside, you can schedule to get your order delivered. Here is our list of minimums: 

 

City:

Minimum:

Delivery Fee:

Notes:

EastBay:

San Pablo

$120

$10 Delivery Fee

Appointment Only

Richmond

$100

$5 Delivery Fee

Appointment Only

Berkeley

$85

$5 Delivery Fee

Emeryville

$75

$5 Delivery Fee

Oakland

$45

none

Alameda

$45

none

San Leandro

$40

none

San Lorenzo

$40

none

Castro Valley

$45

none

Hayward

$40

none

South Bay

Minimum:

Delivery Fee:

Notes:

Union City

$45

none

Newark

$45

none

Fremont

$45

none

Milpitas

$75

$5 Delivery Fee

Appointment Only

San Jose

$85

$5 Delivery Fee

Appointment Only

Redwood City

$75

$5 Delivery Fee + $5 Toll

Appointment Only

Peninsula

$100

$5 Delivery Fee + $5 Toll

Appointment Only

 

 

How much can I purchase?

According to Prop 64: For Recreational Users, the most one can purchase in a single day is 28 grams of dried flower, 8 grams of concentrates & edibles, and 6 immature plants. Medical Users can purchase up to 8 ozs of flower, 12 immature plants, and up to their physicians discretion when it comes to edibles and concentrates. This allows medical consumers to purchase more product per day than a recreational user in California.  

How are the taxes set-up?

There are 3 types of taxes when you order cannabis in California, specifically in Oakland.

 1) **Local Tax (ie. Oakland- 10% Recreational & 5% Medical) 

 2)  State Excise Tax (constant 15%)

 3) *Sales Tax (Alameda County- 9.25%)

 

 For a Grand total of 34.25% taxes. 

** Varies by Local Ordinances 

*Varies by County 

Are there any first-time patient gifts?

There are not any ‘First-time’ gifts. What we do is give you some samples of products that we have on the menu, and put you on our Loyalty Card. Basically every order over $80, you will receive a stamp. When completed, you can redeem it for $40 credit on your next order.

How long will the delivery take?

 

A delivery will usually take between 45 minutes – 1 hour. There will be times when a driver is nearby and can be there in 15 minutes, and times where we get extremely busy plus traffic and it takes between 70 – 90 minutes. Avoid ordering between 3:30 pm – 6:45pm to avoid long ETAs, as traffic is usually ugly between this time.

Will the driver come in my house?

The driver will not go inside a house/apartment if its too difficult to park their vehicle safely. You will in most cases need to meet the driver in the parking lot if you live in a gated community or apartment complex. For customers with special needs, a driver will have no problem coming to the door, however a close proximity parking space is required.

Can I schedule my delivery for a later time?

You sure can! You can either schedule your order for a later time at check-out or simply place it in the notes. It is never a bad thing to call just to make sure we got all the details accurate.

What happens if I missed my delivery driver?

If you missed your order, and it’s your first time, no worries. Second time we will charge you a $10 fee. Third time, you will be placed on a 1-year ban.

Where is my favorite brand?

If we are missing a brand that you love, please let us know! We are extremely picky when it comes to choosing quality products, that’s why we need your feedback! Vice versa, if you tried something and thought it was ineffective, please let us know so we can drop the product!

Are you hiring?

We are always searching for the right minds to join the flock! Whether you’re a pigeon, an owl, or a coyote, we believe in diversity and bringing the brightest minds together to affect positive change.

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